The King Firm Refund Policy
Our goal at The King Firm is to provide exceptional service to our clients. If you are not satisfied with the services provided, you may be eligible for a refund under the following conditions:
1. General Refund Policy
- Eligibility for Refund:
- The refund request must be submitted in writing and include a detailed explanation of the dissatisfaction.
- Non-Refundable Services:
- Services that involve the preparation and filing of tax returns, financial statements, or other legal documents are non-refundable once completed.
- Consultation fees are non-refundable after the session has taken place.
- Partial Refunds:
- Partial refunds may be issued if a portion of the service has been delivered satisfactorily, but the remaining service was not completed as agreed.
- Refund Process:
- Refunds will be processed within 14 business days of the approval of your refund request.
- Approved refunds will be issued via the original method of payment unless otherwise agreed.
- Exclusions:
- Refunds will not be granted for services that were delayed or incomplete due to the client’s failure to provide necessary information or cooperation.
2. Disputes
If there is a disagreement regarding a refund, we encourage you to contact us directly. We are committed to resolving disputes in a fair and amicable manner.
3. Amendments
The King Firm reserves the right to amend this Refund Policy at any time. Any changes will be posted on our website and will apply to all services rendered after the date of the amendment.
